Shipping Policy

Thank you for choosing silenoraedge.com. We are committed to providing our customers with safe and efficient delivery services, ensuring that your home goods reach you as quickly as possible.

1. Order Processing Time

Orders are typically processed within 1–3 business days.
During weekends and public holidays, processing times may be slightly extended.
Once your order has shipped, you will receive a notification email containing your tracking information.

2. U.S. Shipping

We currently primarily provide shipping services within the United States.

U.S. Shipping Times
Standard Shipping: 3–7 business days

Actual delivery times may vary due to weather conditions, public holidays, or peak shipping seasons.

3. Shipping Carriers

We select the most suitable shipping service based on your delivery address and specific shipping requirements. Our partner carriers include:

UPS
FedEx
USPS

The specific carrier used may be adjusted based on actual delivery needs.

4. Order Tracking

Once your order has shipped, you will receive tracking information that allows you to monitor the delivery status of your order.

5. Delivery Instructions

Please ensure that you provide a correct and complete shipping address and contact number. If delivery fails due to an incorrect address, incomplete information, or an inability to contact the recipient, the delivery time for your order may be affected.

6. Package Delays

In exceptional circumstances—such as severe weather, peak holiday seasons, or delays within the logistics system—delivery times may be impacted. We will do our utmost to assist you in monitoring your shipment’s status.